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DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1605SYSAM (Circuit Pack)
9
SYSAM Dual Port RAM Test (#910)
This test is destructive
.
This test terminates any PPN G3-MT or SYSAM Remote Access session. This is a
coordinated test of the Processor circuit pack’s and SYSAM circuit pack’s
on-board microprocessor ability to access the SYSAM’s Dual Port RAM (DPR).
Control messages and data are passed through the DPR. The test forces both
the Processor and the on-board microprocessor to read and write the DPR
simultaneously in alternate locations.
The DPR test causes the PPN G3-MT and SYSAM Remote Access sessions to
logoff prior to the test result being displayed. To determine the test result, log
back in and examine the Error Log for an error against SYSAM, Error Code 2049,
2000 ABORT Response to the test request was not received within the allowable time
period. If the system is a High or Critical Reliability configuration and if the
SYSAM circuit pack is on the standby SPE, this abort code may indicate that
the standby SPE is not responding to the handshake message. If this is the
case, the standby SPE maintenance software may take up to two minutes to
indicate that handshake communication with the standby SPE is down. The
ABORT code then changes to 1339 (standby SPE unavailable).
1. Retry the command at 1-minute intervals, a maximum of 3 times.
2334 ABORT The hardware mailbox on the standby Duplication Interface board is not ready
to receive messages.
1. Retry the command at 1-minute intervals, a maximum of 5 times.
FAIL The circuit pack was reset, but responded with a NOT PASS status indicating it
did not pass initialization correctly. The SYSAM is not functioning correctly.
The system should continue to operate but will not have the ability to perform
alarm origination, if needed. Environmental monitoring, the PPN G3-MT, and
the System Sanity Timer are lost.
1. Retry the command.
2. If test continues to fail, replace the SYSAM circuit pack. To replace the
SYSAM circuit pack, refer to ‘‘Replacing SPE Circuit Packs’’
in Chapter 5.
PASS The circuit pack was reset, it did pass initialization correctly. The other SYSAM
tests should be examined to verify that the SYSAM is functioning normally.
1. Execute test maintenance a|b short and verify that the SYSAM is
operating correctly.
Table 9-605. Test #909 SYSAM Reset Test — Continued
Error
Code
Tes t
Result Description/ Recommendation
Continued on next page