DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1425SNC-REF (Switch Node Clock Reference)
9
2. If the error occurred only on the standby SNC and the active SNC in
the carrier does not have this error, reset the standby SNC via the
reset board
command. (The active and standby SNCs are
displayed via
status switch-node
.) If this error comes back after
the standby has been reset, replace the standby SNC.
3. Retry the command. If this error is still in the error log, continue with
the following steps.
4. If the active SNC has this error, use the
set switch-node-clock
command to set the standby SNC to active. If the new active SNC
had this error, replace the SNI that the SNC is complaining about.
Otherwise, replace the SNC that originally had this error.
If only one SNC exists in the carrier:
1. Replace the SNI that the SNC is complaining about.
2. Retry the command. If this error is still in the error log, continue with
the following step.
3. Replace the SNC.
System Technician-Demanded Tests: Descriptions
and Error Codes
Always investigate tests in the order presented in the table below when
inspecting errors in the system. By clearing error codes associated with the
configuration audit
for example, you may also clear errors generated from other
tests in the testing sequence.
Refer to maintenance object SNC-BD for descriptions of tests and results.
Order of Investigation
Short Test
Sequence
Long Test
Sequence
Reset Board
Sequence D/ND
1
1. D = Destructive, ND = Non-destructive
Configuration Audit (#759) X X ND
Failure Audit(#777) X X ND
Processor Route Audit(#760) X ND
SNC On-Board Test(#778) X X ND
TPN test(#779) X X ND
Switch Node Clock Reset Test (#780) X D
