Crossroads Systems 20-Feb Portable Media Storage User Manual


 
Appendix A A-5
Error Code and Qualifier Reference
Library Error Codes
Error Code Reference Error Code Reference
Error Codes
21 15H A chassis fan is
disconnected or
faulty.
Check the chassis fan cable connection
(Figure 6-13 on page 6-31).
22 16H Chassis
interconnect cables
are disconnected or
faulty.
Check the chassis interconnect cables
(Figure 6-13 on page 6-31).
23 17H Front panel cable is
disconnected or
faulty.
Check the front panel cable connections.
24 18H Transport bar code
reader failed self
test.
Power cycle the library.
25 19H Library levels
measured does not
match the number
of levels detected.
Check for obstructions in the vertical path.
Check the chassis interconnect cable
connection.
26 1AH Upper level fan
cable failed.
See Troubleshooting Common Problems on
page 5-29 for troubleshooting procedures.
27 1BH Transport
controller unable to
communicate with
transport.
Replace the transport assembly (page 6-28 or
page 6-35).
28 1CH Transport
controller needs
new firmware.
Update the librarys firmware (Upgrading
Firmware on page 6-68).
29 1DH Failed transport
firmware download.
Update the transports firmware (Upgrading
Firmware on page 6-68).
50 32H Test not run, an
invalid test number
was specified.
If incorrect test number was designated when
initiating a test over the SCSI interface, select
desired number and then re-initiate the test.
Table A-1 Error Codes and Recovery Procedures
Decimal
Error
Hex
Error
Description Recovery Method