Filter
Top Products
Chapter 5 5-17
Errors and Troubleshooting
Understanding Error States
Errors and Troubleshooting
Errors & Troubleshooting
Soft (Recovered) Errors
Soft errors are hardware errors that the library recovered from by
retrying the operation.
Though soft errors are often transparent to a user, they are logged in the
soft error log.
Periodically review the soft error log to detect and track errors before
they become serious. If you see that a component has many soft errors, it
might indicate a library component that is more likely to fail. If the
library has a hard error and you are unsure what caused it, you can
review the soft error log to help identify problem areas.
You can also use soft errors to identify the cause of software time-outs.
The backup software on the host computer only allows a designated time
for each operation. If the library takes longer than the backup software
allows, it may be due to the library retrying a failed operation, which will
show up as a soft error.
TIP The date and time stamp will help you resolve errors.
Main Menu ->
Information ->
Library Information ->
Soft (Recovered) Error Log