Filter
Top Products
A-2 Appendix A
Error Code and Qualifier Reference
Library Error Codes
Library Error Codes
Table A-1 on page A-3 lists the hard error codes and suggestions for
recovery. Use the recovery instructions from the front panel display as
the primary approach to troubleshooting. Each hard error is
accompanied by a qualifier code (Table A-2 on page A-14) and a list of
sequence (micro-move) IDs (only used for factory diagnostics).
NOTE The front panel may provide additional recovery suggestions that are not
documented in this manual. Download the latest library firmware to
receive the most recent recovery procedures. (See “Upgrading Firmware”
on page 6-68.)
Each hard error code and error qualifier code is paired with a list of
recovery suggestions. The library suggests the appropriate recovery
procedures, which could include:
• Power cycling the library.
• Removing a tape from the drive.
• Checking the library or host configuration.
• Checking the cable connections (data or power).
• Running diagnostic tests. Diagnostic tests are recommended to help
isolate the appropriate FRU for replacement, or to clear the error
condition.
• Repositioning a tape or magazine.
• Upgrading firmware.
• Replacing a FRU. Replace FRUs in the order listed. Test after each
FRU replacement to determine when the error condition is resolved.