Crossroads Systems 20-Feb Portable Media Storage User Manual


 
5-36 Chapter 5
Errors and Troubleshooting
Troubleshooting Common Problems
Front Panel Display
Front panel display does
not work.
Power cycle the library.
Attempt to access the library through the remote
management card (see page 4-10).
Attempt to access the library from the host computer
(either SCSI or Fibre Channel, depending on how the
library is equipped).
Swap power supplies on multi-level libraries.
Follow the procedures in page 5-39.
The soft keys on the front
panel display do not work.
Power cycle the library.
Attempt to access the library through the remote
management card (see page 4-10).
Attempt to access the library from the host computer
(either SCSI or Fibre Channel, depending on how the
library is equipped).
If the soft keys still do not work, replace the front panel
display FRU (page 6-63).
Lost the keys for the front
panel doors and the doors
need to be locked.
Replace the front panel door(s). The key is shipped with
the door FRU. See page 6-66.
Table 5-15 Troubleshooting Table
Problem Solution