Crossroads Systems 20-Feb Portable Media Storage User Manual


 
Chapter 5 5-39
Errors and Troubleshooting
Troubleshooting Without the Front Panel or RMC Web-Based Library
Administrator
Errors and Troubleshooting
Errors & Troubleshooting
Troubleshooting Without the Front Panel or
RMC Web-Based Library Administrator
This section includes information on the following:
Main diagnostics
LED diagnostics
Electronic diagnostics
Power diagnostics
Fuse diagnostics
Use the diagnostics trees on the following pages when the following
library interfaces are unavailable: the library front panel, the remote
management card, or the SCSI interface. It is very rare that these
diagnostic trees will be necessary. The product has many means of
self-diagnostics and reporting errors. Exhaust all of those options before
proceeding:
If it is necessary to diagnose without the library interfaces, consider the
following:
When using the diagnostic trees on the following pages, start at the
beginning each time a change is made that alters how the fault
presents itself. If a change has been made, but the unit still has the
same fault, proceed to the next section indicated in the diagnostics
tree.
Verify, if possible, that the latest code is in the library before
proceeding with any parts replacement. (See Upgrading Firmware
on page 6-68.)
Use the instructions in Chapter 6 to guide you on parts replacement.
Take all standard ESD precautions for parts replacement.
Power off the library before removing or adding electrical
components.