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5-24 Chapter 5
Errors and Troubleshooting
Understanding Error States
Hard (Unrecovered) Errors
NOTE The hard error codes are described on the front panel and in Appendix A
of this manual.
When a hard error occurs, the front panel will display an error message
that indicates the problem, and the LED bar will be flashing amber. You
cannot operate the library until this error is resolved.
TIP This information can also be found in the latest entry of the hard error
log.
View the hard error log to see the sequence of error events and more
information on resolving the error condition. To view this log, access the
following menu path from the front panel.
TIP The date and time stamp will help you resolve errors. When you review
the error log, select
[Older] to view error history and [Newer] to see more
recent errors.
Use the following steps to resolve the problem:
1. Power cycle the library.
2. From the screen with the initial error message or from the
Hard Error
Log, select [More] to retrieve more information about the error, which
could include the following:
• Time stamp or error event
• Error code number (see Appendix A)
• Library component that potentially caused the problem
• Error code description
Main Menu ->
Information ->
Library Information ->
Hard Error Log