Crossroads Systems 20-Feb Portable Media Storage User Manual


 
A-4 Appendix A
Error Code and Qualifier Reference
Library Error Codes
11 0BH Failed plunge motor
test.
Note the error code qualifier to help
determine appropriate testing (Interpreting
Error Code Qualifiers on page A-14).
12 0CH Transport failed to
find the translate
home position.
Make sure that all tape cartridges are fully
seated in their slots.
13 0DH Transport failed to
find the vertical
home position.
Check for a possible obstruction in the
transport pathway and remove it.
Verify that the vertical path is physically
clear.
Make sure that all tape cartridges are fully
seated in their slots. (When manually
loaded, cartridges may not have been fully
inserted into slots.)
14 0EH Transport failed to
find the plunge
home position.
The plunge motor can be moved.
Therefore, the motor and umbilical cable
are probably not indicated.
Replace the transport assembly (page 6-28
or page 6-35).
15 0FH Has wrong library
family firmware or
the controller is on
the wrong level.
Download new firmware (Upgrading
Firmware on page 6-68).
18 12H Failed because
magazine door) is
open.
Close magazine doors.
19 13H Vertical motor cable
is missing or faulty.
Check the vertical cable connections
(Figure 6-24 on page 6-47).
20 14H Transport umbilical
cable is missing or
faulty.
Check the transport cable connections or the
cable that goes from the transport to the
library (Figure 6-13 on page 6-31).
Table A-1 Error Codes and Recovery Procedures
Decimal
Error
Hex
Error
Description Recovery Method