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Chapter 5 5-33
Errors and Troubleshooting
Troubleshooting Common Problems
Errors and Troubleshooting
Errors & Troubleshooting
Network Monitoring
The RMC Web-Based
Library Administrator
interface is slow in
updating the web pages or
does not display clearly.
• Check your computer’s display settings. For best results,
make sure the display resolution is set to 800 x 600 and
the color palette is set to 65535 colors or higher.
• To speed up the display of pages, be sure to bypass
proxies for local access by listing the domains to exclude
in the Connections/Advanced page of the browser options.
• Check your browser’s caching options to ensure the
browser is looking for newer versions of the stored pages.
Cannot navigate through
the RMC Web-Based
Library Administrator
interface.
• Do not use the
[Back] or [Forward] buttons on the browser
to navigate. Instead, use the tabs and buttons on the
actual interface page.
Library Performance
HP-UX hosts respond
slowly or crash after
connecting to the library.
• Check the SCSI IDs of all devices on the host to ensure
there are no conflicts.
• Check that the backup software does not require SCSI
IDs to be in a certain order.
Table 5-15 Troubleshooting Table
Problem Solution