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Chapter 5 5-3
Errors and Troubleshooting
Diagnosing Problems
Errors and Troubleshooting
Errors & Troubleshooting
Diagnosing Problems
Problems with the library may be related to the host system or the
application software. Therefore, the best approach in troubleshooting is
to diagnose all three areas: library hardware, host (including external
connections), and software. Use this whole product approach to increase
the probability that the problem will be corrected.
The figure below describes the whole product diagnostic approach. These
areas are explained later in this chapter.