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Chapter 5 5-29
Errors and Troubleshooting
Troubleshooting Common Problems
Errors and Troubleshooting
Errors & Troubleshooting
Troubleshooting Common Problems
This section includes information on troubleshooting common problems,
including how to inspect for damaged tapes. For problems that may be
related to the host or application software, refer to the host system
documentation, application software instructions, or to page 5-26.
CAUTION Consult the system administrator before cycling power. Never cycle
power when active devices are connected to the SCSI bus or Fibre
Channel bus. Cycling power when the SCSI bus or Fibre Channel bus is
active can cause data loss or hang the host system.
Table 5-15 Troubleshooting Table
Problem Solution
Power
Library will not power on. • Check all power cord connections (one on each level).
• Make sure the power (standby) switch is on.
• Make sure there is power to all outlets.
• For multi-level libraries, swap power supplies.
• Replace the power cord(s).
• Check that the LEDs on the back of the library are on and
the fans are turning.
• Follow the procedures on page 5-39.
Power-on test failed. An
error message appears in
the front panel display.
• Verify that all tapes are fully inserted in the magazines
and that the magazines are fully into position inside the
library.
• Make sure the doors are closed.
• Follow the suggestions listed on the front panel.
• If the power-on test fails again, look at the error code and
refer to page 5-16 and Appendix A for more information.