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Avaya Modular Messaging Concepts and Planning Guide
4-28 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
Administrative and management interfaces
Modular Messaging provides administrators with different interfaces or
tools for the administration of the Message Storage Server (MSS),
messaging application server (MAS) units, and caller applications. In
addition, Modular Messaging also provides a reporting tool for
monitoring voicemail system usage.
Note: For information on the Caller Application Editor, used to
create, deploy, and modify Caller Applications, see Caller
Applications Editor on page 3-4.
Message Storage Server administration
The Web-based administrative interface of the MSS provides
administration, diagnostics, and reporting capabilities, using a standard
web browser from anywhere in the enterprise. Organization-wide
administrative utilities can also be used, as specified in Ease of
administration on page 1-6.
In addition to this Web-based administrative interface, Modular
Messaging also supports the Mailbox Manager application or Avaya
Integrated Management with Avaya Site Administration or Avaya
Multi-Site Administration for MSS mailbox administration.
Mailbox Manager Modular Messaging—MSS administrators can use the Mailbox Manager
application for administration of subscriber data for Modular
Messaging—MSS and for other Avaya voicemail products in an
enterprise.
The Mailbox Manager application for Modular Messaging is a Windows
interface for doing moves, adds, and changes on the MSS. The software
maintains an offline database of subscriber and class-of-service data.
Using this Windows interface, administrators can make changes to these
records and send them to the MSS. The Mailbox Manager application for
the Avaya MSS can be implemented in the following configurations:
! single administrator/single-site
! single administrator/multi-site
! multi-administrator/single-site
! multi-administrator/multi-site
A single Mailbox Manager client and database can be used to manage
mailbox moves, adds, and changes across a heterogeneous mix of
systems, such as: