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Avaya Modular Messaging Concepts and Planning Guide
4-10 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
Saved messages
Messages that are received in a subscriber mailbox are stored in the Saved
message category when they meet any of the following criteria:
! AUDIX TUI for Modular Messaging. The subscriber has
accessed the contents of the message. The subscriber may have
accessed the whole message or may have partially accessed the
message.
! Aria TUI for Modular Messaging. The subscriber has accessed
the message and has used the available TUI option to save the
message.
The Aria TUI for Modular Messaging and the AUDIX TUI for Modular
Messaging present these messages as Saved messages. Standards-based
e-mail clients may present these messages as Old, Seen, Read, and so on.
When using Client Add-in for Microsoft Outlook, subscribers of Modular
Messaging—Avaya MSS can mark read messages as unread, thus moving
messages from the Saved category to the New category.
When subscribers move messages from the Saved category to the New
category, the system activates or deactivates the following features:
! MWI. The system activates MWI for the moved message if the
message meets the subscriber-defined MWI rule. Broadcast
messages that are moved to the New category do not activate
MWI.
! Call Me. The system activates Call Me for the moved message
only if the delivery time of the message is after the time that the
subscriber last logged in from the TUI.
! Notify Me. The system does not activate Notify Me for the
moved message, as Notify Me is currently triggered only during
Call Answer.
Message Waiting
Indicator Status
The AUDIX TUI for Modular Messaging and the Aria TUI for Modular
Messaging behave in a common fashion when activating and deactivating
the Message Waiting Indicator (MWI) feature.
Note: Broadcast messages do not activate MWI.
New messages
When the mailbox of a subscriber has one or more new messages, the
system activates MWI, provided the new messages meet the
subscriber-defined MWI rules. When subscribers access a message and
use a TUI option to retain the message in the New message category, or