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Avaya Modular Messaging Concepts and Planning Guide
7-2 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
Modular Messaging—MSS native fax server
Avaya Modular Messaging—Avaya Message Storage Server (MSS)
makes use of a native fax server to support the following fax features:
! Subscribers can receive, review, send, and print fax messages.
When sending faxes, the feature attaches a cover page to the fax
message.
! Subscribers can forward a copy of their inbox listing to a fax
device through the Modular Messaging Aria telephone user
interface (TUI).
! Subscribers can forward a fax message with a voice annotation.
! Fax senders can leave fax-only messages or voice-and-fax
messages for subscribers.
! Subscribers using Client Add-in for Microsoft Outlook can print
multilingual text messages to a fax device, by addressing the text
messages to MM:fax=nnnn@host.domain. Similarly, when
subscribers use a standards-based e-mail client to address fax
messages, they must ensure that the message is sent directly to
the MSS, using their Modular Messaging identity (MM identity).
! Subscribers can print text messages received into the Modular
Messaging mailbox
Incoming faxes Receipt of incoming faxes can take place in several ways, depending on
how the system is set up with Direct Inward Dialing (DID):
! On systems with DID, callers call into a subscriber mailbox and
press Start on the fax device.
! On systems without DID, callers call the automated attendant
from the fax machine, select the extension of the subscriber either
by using Dial-by-Name or by entering the extension of the
subscriber, and press Start on the fax device.
The native fax server provides fax messaging capabilities via the voice
ports on a messaging application server (MAS). An MAS receives fax
messages using the drivers provided by Dialogic. When an MAS receives
a call, the TUI calls the relevant function and the fax data is acquired and
stored in the message.