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Support for message and call notification
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
9-5
! Notify Me support for pagers
The Notify Me feature supports notification via pagers that have
an e-mail address.
! Notify Me in offline mode
— Modular Messaging—Microsoft Exchange. When an MAS is
unable to contact the primary peer Exchange server, it
establishes communication with another nominated
Exchange Server that now acts as the peer server.
Notification messages are sent to this peer server until the
primary peer server is online again.
— Modular Messaging—IBM Lotus Domino and Modular
Messaging—MSS. When an MAS is unable to contact the
message store, the Notify-Me feature generates notification
e-mail messages as configured by the subscriber. The MAS
queues these notification e-mails, until the message store is
operational again. Hence, if a subscriber has set up the feature
to send a page, and the message store goes offline, the
subscriber does not receive the notification e-mail until the
message store is online.
The ‘From’ field of a Notify Me notification e-mail contains the e-mail
address of the Modular Messaging subscriber.
With Modular Messaging—MSS, this e-mail address is of the form
firstname.lastname@msshost.company.com, where
msshost.company.com is the DNS name of the MSS, and can be replaced
with an e-mail host alias name. This notification e-mail is sent from the
MSS server to either a single specified e-mail gateway or using MX
routing, provided by the customer’s DNS infrastructure.
With Modular Messaging—Exchange and Modular Messaging—
Domino, this e-mail address is the subscriber’s corporate e-mail address.
Typically, this address is of the form firstname.lastname@company.com.
For more information, see Primary mailbox address
on page 6-2.
Using Automatic
Notify Me
Subscribers can set up rules for using Notify Me on the Assistant page in
Subscriber Options. Notify Me rules are created by selecting values in
rule descriptions for automatic call notification.
Automatic call notification
Subscribers set up automatic notification rules by selecting values in the
following rule description.
“When anyone calls and leaves a [message], send a notification message
with this [message body] and with this [subject] to [e-mail address].”