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Modular Messaging interfaces
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
4-7
The Modular Messaging TUIs make it easier for organizations to migrate
from:
! An Intuity AUDIX voice messaging system or a DEFINITY
AUDIX system to a Modular Messaging—Avaya MSS (Release
2) system
! An Aria (Octel 250/350) system to a Modular Messaging—
Avaya MSS (Release 2) system
The Aria TUI for Modular Messaging and the AUDIX TUI for Modular
Messaging are similar to but not exactly the same as the Aria and Intuity
AUDIX messaging systems.
Modular Messaging provides some interfaces that are common to all its
subscribers, regardless of their assigned TUIs. Modular Messaging also
provides callers, trying to leave a message, with a common caller
interface and set of prompts, regardless of the TUI option that the target
mailbox has configured against it.
Common subscriber
login interface
All Modular Messaging subscribers use the same interface up to the point
of logging in to their mailboxes.
When subscribers dial the access number, they are greeted by the system
Automated Attendant. The Automated Attendant announces the options a
subscriber must use to reach a mailbox. Depending on whether the
extension that the subscriber is using has an associated mailbox on the
system, the Automated Attendant prompts the subscriber for either the
password or the mailbox number and password.
Common Call Me
interface
Modular Messaging Call Me is a feature that enables the system to
schedule calls to subscribers at one or more designated telephone
numbers when messages that meet certain criteria arrive in the mailbox.
When answering a Call Me call, the subscriber is invited to log in to
Modular Messenger in order to review the message or messages.
All Modular Messaging subscribers use a common interface when
answering Call Me calls. This interface identifies the called subscriber
and provides a set of instructions for performing the following operations:
! Logging in to the mailbox by entering the mailbox number and
password. After a subscriber logs in, the TUI assigned to the
subscriber is used.
! Receiving the call
! Canceling further notifications for the current messages. This
option deactivates Call Me for only the current messages. Call
Me will continue to remain active for the next new message.
! Blocking all further calls to the called number. This option
cancels all further calls to the called number.