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Avaya Modular Messaging Concepts and Planning Guide
3-6 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
! Requests any MAS in the voice mail domain that has been
configured as an MWI service provider, to set or reset MWI
For more information on MWI, see Overview of Message Waiting
Indicator (MWI) on page 9-6.
Fax Sender Server Modular Messaging—Avaya MSS makes use of the Fax Sender Server to
support fax messaging. The Fax Sender Server is only applicable to
Modular Messaging—Avaya MSS systems.
Subscribers of Modular Messaging—Avaya MSS can receive, review,
send, and print fax messages. When sending faxes, the feature attaches a
cover page to the fax message.
From the telephone user interface (TUI), subscribers can send a fax or
text message they have received, to a fax machine. Using a desktop client,
subscribers can also send text messages, or TIFF files created using
Windows features to fax machines by sending a message to the Fax
Sender Server using a special ‘fax’ address.
On receiving the message, the Fax Sender Server converts the text
message to TIFF format, places an outgoing call to the fax machine, sends
the fax, and sends a message to the subscriber indicating whether the fax
was successfully transmitted.
For more information, see Modular Messaging—MSS native fax server
on page 7-2.
Note: H.323-based IP integration currently does not support fax
capabilities.
Offline Call Answer
Store
An MAS caches all Call Answer messages that it receives, in a local
message store.
In a multi-MAS voice mail domain, each MAS migrates copies of
messages in its local message store to a remote Offline Call Answer Store.
The Offline Call Answer Store contains copies of messages from all MAS
units in a voice mail domain.
For increased availability, Modular Messaging continues to offer Call
Answer services to callers, even in the event that a message store is
currently unreachable, for any reason. Further, Modular Messaging makes
these offline Call Answer messages available to subscribers, from the
TUI.
The Offline Call Answer Store can reside on an MAS that has the
required storage capacity or on a separate machine. For more information,
see Recommendations for the Offline Call Answer Store
on page 13-9.