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Avaya Modular Messaging Concepts and Planning Guide
GL-6 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
Exchange site can be mapped to the Windows domain topology that has already been established. It
can also span multiple trusted Windows domains that already exist.
multimedia PC
A PC with multimedia capabilities. A PC has multimedia capabilities if it has a sound card,
microphone, and speakers or headphones.
Multipurpose Internet Mail Extensions
Multipurpose Internet Mail Extensions (MIME) is a specification for formatting non-ASCII
messages so that they can be sent over the Internet. Many e-mail clients now support MIME, which
enables them to send and receive graphics, audio, and video files via the Internet mail system. In
addition, MIME supports messages in character sets other than ASCII.
MWI
See Message Waiting Indicator (MWI).
name prompt
A personalized prompt that states the name of a subscriber when the extension of that subscriber is
busy or unanswered and he or she has not recorded a personal greeting.
Notify Me
With Notify Me, subscribers can use a pager, SMS-enabled digital telephone, or other device to
notify them of calls to their Avaya Modular Messaging inbox.
Notes client
Client software that provides access to Notes databases on a Domino server, and allows them to
send mail and browse the Web.
Numeric Address
A string of digits that uniquely identifies a recipient across the organization. A Numeric Address is
used by the telephone user interface as a means of addressing a message.
offered traffic
The total traffic offered to a group of ports during the busy hour, including calls that are blocked.
Offline Call Answer store
A repository that every MAS in a multi-MAS voice mail domain migrates offline Call Answer
messages to.
operation history database
A temporary storage area for events generated by Avaya Modular Messaging. The Operation
History Viewer is used for viewing events in this database.
Operation History Viewer
A diagnostic tool that displays events generated by Avaya Modular Messaging activity and logged
in the Avaya Modular Messaging operation history database. By creating a “session” administrators
can restrict the number of events to only those that meet their criteria. They can view live events as
they are added to the operation history database or view historical events.
operator
The person to whom callers are transferred when they request to speak with an operator, exceed the
maximum number of errors permitted on the system, or call from a rotary telephone. Individual