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Avaya Modular Messaging Concepts and Planning Guide
4-8 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
Features of the
subscriber interface
Using the TUIs, subscribers can:
! Retrieve, respond to, create, and send messages. The TUIs
provide subscribers with a friendly and easy way to record, send,
reply to, or forward messages.
— Modular Messaging—MSS subscribers can access and
respond to voice, fax, and text messages.
— Modular Messaging—Microsoft Exchange and Modular
Messaging—IBM Lotus Domino subscribers can access and
respond to text, corporate e-mail, fax, and voice messages.
The Modular Messaging text-to-speech feature converts
corporate e-mail messages to speech, so that subscribers can
listen to them as conveniently as they can to voice messages.
! Reply to a Call Answer message and call the originator of a Call
Answer message, provided the message was left by a caller in the
same voice mail domain.
! Call the extension of the sender, provided the message was sent
by a caller in the same voice mail domain and that the telephone
system can handle extension number details.
! Access offline Call Answer messages. When the message store is
not available, Modular Messaging continues to provide Call
Answering services. Subscribers with the Modular Messaging
Aria TUI can gain access to offline Call Answer messages. For
more information, see Offline access to Call Answer messages
on
page 5-23.
Note: Modular Messaging AUDIX TUI subscribers cannot
access new Call Answer messages while the message
store is offline.
! Access private messages (Modular Messaging—MSS only). With
Modular Messaging—MSS Release 2, subscribers can access
private messages from the TUIs. Depending on the Privacy
Enforcement Level (PEL) setting administered for the system, the
TUIs may restrict subscribers from forwarding the message and
replying to the private message with the original attached. For
more information on the PEL setting, see The Privacy
Enforcement Level privacy parameter on page 5-45.
! Create private messages (Modular Messaging—MSS only). With
Modular Messaging—MSS Release 2, subscribers can mark new
messages as private.
! Access personal configuration options. Subscribers can set up call
handling and customize greetings.