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Avaya Modular Messaging Concepts and Planning Guide
GL-4 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
Enhanced-list application
A feature that associates one mailbox to a list of members, so that when subscribers want to send a
message to the whole list, they can send a message to the list mailbox instead. Enhanced-list
applications are only supported by Modular Messaging—MSS systems.
Erlang
A unit of measurement for call time. One Erlang is equivalent to 60 call minutes or 36 Centum Call
Seconds. See also Centum Call Second
.
event
A significant occurrence in a voicemail system that is of interest to an administrator for diagnostic
or reporting purposes.
fax routing address
An e-mail address consisting of a string of digits that uniquely identify the subscriber to the fax
server.
Find Me
A feature that enables a subscriber mailbox to re-direct unanswered calls to a list of telephone
numbers. Calls are directed to each telephone number in the list, unless the subscriber answers.
Subscribers can set up rules for using Find Me in Subscriber Options. Find Me is not supported for
analog integrations.
G.711
An audio encoding format with a coding rate of approximately 64 kbps or approximately 8 KBps.
Global System for Mobile Communications
An audio encoding format with a coding rate of approximately 13 kbps or approximately 1.6 KBps.
Grade of service (GOS)
The probability, expressed as a percentage of callers who call during the busy hour, that an
incoming call is delayed (the caller hears multiple rings) because all ports are in use. When calls are
queued on the switch, the call is eventually answered if the caller does not hang up. P.05 means that
the caller has a five percent chance of hearing a busy signal.
GSM
See Global System for Mobile Communications.
H.323-based IP integration
With H.323-based IP integration with the Avaya Communication Manager (Avaya CM), signaling
information, Message Waiting Indicator (MWI) information, and voice data are transmitted over
the IP network.
hunt group
A group of telephone lines where the incoming calls are distributed according to a priority scheme.
IMAP4
See Internet Messaging Access Protocol 4.
inband signaling
A method of connecting the messaging application server to the switch as if it were a series of
single-line telephones or a series of trunks in a hunt group. The term “inband” is used because all of