Filter
Top Products
Avaya Modular Messaging Concepts and Planning Guide
3-4 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
administration and diagnostic tools, see Avaya Modular Messaging
Release 2 Messaging Application Server Administration Guide for Avaya
Modular Messaging with the Avaya MAS and MSS, 11-300243.
Caller Applications
Editor
The Caller Applications Editor, a software application that consists of
Microsoft Management Console (MMC) snap-ins and extensions, is used
to create Caller Applications. For more information on Caller
Applications, see Caller Applications
on page 4-5.
The Caller Application Editor can be installed on any machine, not
necessarily an MAS. Caller Applications are saved as UMA files, which
are often, though not necessarily originated and initially stored on the
machine that hosts the Editor.
When administrators need to make the application available to callers,
they use the Caller Application Editor to transfer a copy of the UMA file
to the MAS units in the voice mail domain. This process is called
deployment.
The Editor can be used to create one or more associations to specify the
conditions under which a deployed Caller Application will be launched
for callers.
Although anyone with access to a copy of the Caller Application Editor
can create a Caller Application and save that Caller Application to a file,
only Modular Messaging system administrators can deploy applications
and modify the associations.
Tracing Server The Tracing Server records operational information about activity related
to the MAS service of Avaya Modular Messaging. Events, for example
port activity, are passed from the MAS units in the voice mail domain and
are stored in an operation history database. An administrator can use the
Modular Messaging Reporting Tool application to generate reports that
summarize voicemail activity. For information on using the Reporting
Tool to generate reports, see Avaya Modular Messaging Release 2
Messaging Application Server Administration Guide for Avaya Modular
Messaging with the Avaya MAS and MSS, 11-300243.
The Tracing Server maintains connections with all MAS units in a voice
mail domain and performs the following tasks:
! Collects all events generated by each MAS in a voice mail
domain that are of interest to an administrator for diagnostic
purposes
! Writes the events to the operation history database
! Periodically extracts summary information for the entire voice
mail domain from the operation history database and writes it to
the transaction database (optional)