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Modular Messaging and fax servers
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
7-13
to a fax device, they must address the messages to
fax=nnnnn@address.
In conjunction with a third-party fax server, subscribers of Modular
Messaging with Microsoft Exchange or IBM Lotus Domino can also print
corporate e-mail messages to a fax machine.
Modular
Messaging—MSS
Modular Messaging—MSS subscribers can view and forward fax
messages from Modular Messaging Web Client. Modular Messaging Web
Client does not support creating fax messages. However, subscribers can
send fax messages in one of the following ways:
! Depending on the system configuration, subscribers may be able
to send a fax from a fax machine to their Modular Messaging
mailbox. Once the fax is in the mailbox, subscribers can forward
the message with the fax attachment.
! Subscribers can create a .tif file with fax software or a graphics
program and scanner, and attach the .tif file to a message.
Modular Messaging—MSS subscribers can create and send fax messages
from a standards-based e-mail client. Subscribers can create a fax
message using Windows 2000 features and send it to the intended
recipient’s fax device, by using the address format
fax=nnnn@host.domain, where nnnn is the number of the destination fax
machine or the recipient. The use of this form of address is restricted to
SMTP sessions originating from authenticated (local) subscribers.
When the Message Storage Server (MSS) receives a message with such
an address format, it delivers it to the fax mailbox. The Fax Sender Server
converts the text message to a TIFF format, adds a cover page, includes
TIFF files (if any) that the subscriber attached to the message, and notifies
the MAS of the fax message. The MAS places an outgoing call to the
destination number, and sends the TIFF data to the remote fax machine.
Modular Messaging notifies subscribers of the delivery status by sending
a fax delivery status notification message to the mailbox of the subscriber.
Notes:
! The Fax Sender Server can only transmit image files that conform
to the TIFF/F format. TIFF/F stands for ‘F Profile of TIFF for
Facsimile’. An arbitrary TIFF file that does not meet all the
requirements for TIFF/F is not guaranteed to be acceptable for
transmission as a fax.
! When subscribers send fax messages or print text messages to a
fax device, using Client Add-in for Microsoft Outlook, they
address messages to fax=nnnn@host.domain. Subscribers must
resolve the address (CTRL+K) and specify that the custom e-mail
type is ‘MM’, to ensure that the message is sent via Modular