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Avaya Modular Messaging Concepts and Planning Guide
B-38 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
disciplines may be represented by single or multiple individuals
or organizations:
— telephony management
— voice mail management
— e-mail management
— desktop computing
— server management
— help desk
— IP network management
—SMTP gateway
— data network security
—user community
! In preparation for implementation, customers need to have some
very specific information available related to their system
implementation and data network. The necessary items are
identified in System Planning forms for Avaya Modular
Messaging , as provided in Appendix A of the installation guides,
or available as a downloadable file from
http://support.avaya.com.
! Avaya requires remote access to all servers to provide support for
the Modular Messaging system. Avaya S3400 servers include a
USB modem for this purpose. For configurations with the Avaya
Message Storage Server (MSS), note that the Remote Monitoring
Board (RMB) for US and Canada includes an on-board modem.
For the Avaya MSS in international markets, an external modem
needs to be connected to the RMB.
For more information on remote access to the Modular
Messaging system, see Modular Messaging Release 2
Installation, 11-300122 .