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Support for message and call notification
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
9-15
of locating additional contact information and issuing a notification
request.
Multiple
notifications
A subscriber receives multiple notifications if a caller requests a
notification and leaves a message. This is because Modular Messaging
notification mechanisms are independent of each other. For example,
consider that a subscriber has provided a cell number to be reached at
when Find Me is activated. When a caller calls this subscriber, and this
subscriber is away, the cell phone rings. If the subscriber chooses not to
answer, the caller is given the option to leave a message and page a
notification. Once the caller disconnects, the MWI on the desktop set is
lit, the subscriber receives two notification messages—one for the Call
Answer message and one for the caller-requested message to the pager.
Call Me makes an outcall to the cell telephone based on the arrival of the
new urgent message. While the subscriber is away, the subscriber’s e-mail
client indicates that a new message has arrived.