Filter
Top Products
Introducing Avaya Modular Messaging
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
1-3
Benefits of Avaya Modular Messaging
Avaya Modular Messaging is compatible with several industry
telecommunications systems, offering service from 4 to 690 ports
1
and up
to 100,000
1
subscribers. Modular Messaging provides multilingual
capabilities, thus supporting international operations of customers.
Scalability
Depending on the product version, Modular Messaging supports from 4
to 690 ports within a single voice mail domain. For more information on a
voice mail domain, see Voice mail domain
on page 4-33.
Modular Messaging—MSS supports a maximum of 144 ports per voice
mail domain.
Modular Messaging—Microsoft Exchange and Modular Messaging—
IBM Lotus Domino support a maximum of 690 ports per voice mail
domain.
For more information on the number of subscribers Modular Messaging
supports, see Chapter 11, System capacities.
A voice mail domain can serve a network of switches, provided the
administrator ensures that the network uses a single switch as a gateway
to the voice mail domain.
Mobility
With Avaya Modular Messaging, subscribers can send and retrieve
messages even when they are away from the office.
Modular Messaging provides subscribers mobile access to their messages
from any touch-tone telephone, using the Modular Messaging telephone
user interfaces (TUIs). With the Microsoft Exchange or IBM Lotus
Domino versions, the TUI provides access to voicemail and corporate
e-mail messages. With the MSS version, the TUIs provide access only to
voice, fax, and text messages stored on the Avaya message store server
(MSS), and not to corporate e-mail messages stored on the corporate
e-mail store. However, MSS subscribers that desire mobile access to
corporate e-mail messages can use the Unified Communication Center
(UCC) Speech Access client or Modular Messaging Web Client. UCC
Speech Access provides speech access and voice control of corporate
e-mail and voicemail messages, regardless of whether they are stored in
1. The Modular Messaging version determines the number of ports and subscriber mailboxes the
system supports. For more information, see Voice mail domain capacities
on page 11-2.