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November 2004
Avaya Modular Messaging Concepts and
Planning Guide
8-1
8
Telephony concepts
This chapter describes how Avaya Modular Messaging communicates
with various telephony environments to provide call-processing features.
This chapter includes the following topics:
! Voic e ports on page 8-2
! Switch integration on page 8-3
! Telephony protocols on page 8-8
! Signaling on page 8-10
! Hunt groups on page 8-11
For switch integration documentation, see the configuration notes
available from the Avaya Modular Messaging support representative or
from the Avaya Support Center at http://support.avaya.com.
Configuration notes provide integration information for several types of
switch and fax devices. Configuration notes provide information on the
common features of switch integrations, the procedures for configuring
switch integration, and the considerations for each type of integration.
Configuration notes are updated frequently to reflect best practices and
current knowledge. Customers are advised to verify that they are referring
to the latest version of a configuration note.