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Support for message and call notification
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
9-13
For more information on using Find Me, see Avaya Modular Messaging
Subscriber Options, 585-310-789 (Issue 2).
Configuring Find Me Administrators can use the Notify Me class-of-service (COS) parameter
on the MSS, to determine which subscribers are enabled for Find Me.
Find Me-enabled subscribers can set up rules for Find Me from
Subscriber Options. The rules can be enabled or disabled using
Subscriber Options or from the Modular Messaging Aria TUI.
Intercom paging
Subscribers can set Modular Messaging to contact them through intercom
paging when they are not at their desks. Once subscribers are paged, they
must return to their extensions to pick up the call. If subscribers do not
respond to the page, the system transfers the callers to their mailbox.
Thus, as is the case with Find Me, Intercom Paging increases the
probability of establishing a live connection on the first attempt.
Where Find Me is typically used when a subscriber is out of the office,
Intercom Paging is used when the subscriber is in the office but is not
available to answer a call.
Note: Modular Messaging supports station-level paging. For
Modular Messaging to be able to support trunk-level paging,
customers are required to provide additional hardware
between Modular Messaging, the switch, and the paging
system.
Configuring
Intercom Paging
Administrators can use the voice mail system configuration (VMSC) tool
on the MAS to enable Intercom Paging at the system level. Once
Intercom Paging is enabled for the system, administrators can edit the
Page via PBX class-of-service (COS) parameter on the MSS, to control
the number of subscribers enabled for Intercom Paging. Further,
administrators can use the Web-based administration pages of the MSS to
edit subscribers and to configure Intercom Paging (Off, Manual, or
Automatic).
Intercom Paging-enabled subscribers can configure Intercom Paging
options (On, Off, or Automatic) from the Modular Messaging Aria TUI
and from Subscriber Options.
Call screening from the Automated Attendant
Subscribers can configure their mailboxes to support screening of calls
from the Automated Attendant. Call screening is a Modular Messaging
Call Answering option that requires callers to announce themselves