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Avaya Modular Messaging Concepts and Planning Guide
4-26 November 2004
Avaya Modular Messaging Concepts and
Planning Guide
For more information, see Avaya Modular Messaging Client Access to a
Subscriber Mailbox, 585-310-790 (Issue 2), available on the Modular
Messaging documentation CD-ROM.
Avaya support
policy for third-party
clients
Avaya Modular Messaging is standards-based, which includes IMAP4
access to messages from user client software packages (for example,
Microsoft Outlook and IBM Lotus Notes). Avaya has conducted
successful interoperability testing with Microsoft Outlook 2002,
Microsoft Outlook 2000, Microsoft Outlook Express 5.0, IBM Lotus
Notes R6, and IBM Lotus Notes R5. Furthermore, Avaya acknowledges
that customers have reported successful integration of GroupWise with
Avaya Modular Messaging and acknowledges that our customers may
integrate other IMAP4 user client software packages with Avaya Modular
Messaging. Avaya, however, makes no representations, warranties, or
guarantees regarding specific capabilities with specific IMAP4 clients or
successful integration or interoperability thereof. Avaya's product support
is limited to IMAP4 as it is implemented on Avaya Modular Messaging
and does not include support for specific e-mail clients.
IBM Lotus Notes with IBM Lotus DUC
From the IBM Lotus Notes proprietary client on a Windows PC,
subscribers can use the following IBM Lotus Domino Unified
Communications (DUC) services:
! Integrated voice mailbox
A specialized IBM Lotus Notes mail file provides a combined
Inbox for all messages, as well as a Voice Inbox tailored for voice
message display and management.
! Voice Message Form with Player/Recorder
The Voice Message Form, while maintaining the look and feel
familiar to both Notes and iNotes Web Access clients, includes an
integrated player/recorder that subscribers use to create and play
voice messages, from either a telephone or a multimedia PC. The
player/recorder provides familiar audio controls, such as, pause,
stop, skip ahead, and skip back.
! Subscriber Options
Using Subscriber Options, subscribers can modify their mailbox
settings at any time from the Notes client and Domino
Administrator client. For more information, see Subscriber
Options on page 4-21.