Filter
Top Products
Glossary
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
GL-9
Set Emulation
A digital protocol that is used to connect digital telephones to switches in order to emulate digital
telephone sets. Also known as Digital Set Emulation (DSE).
Simple Mail Transfer Protocol
Simple Mail Transfer Protocol (SMTP) is a TCP/IP protocol used for sending and receiving e-mail.
Most e-mail systems that send mail over the Internet use SMTP to send messages from one server
to another, and to send messages from an e-mail client to an e-mail server.
Simplified Message Desk Interface (SMDI)
A protocol that is used for sending switch integration data. This protocol does not require a caller to
re-enter the telephone number if the extension is busy or not answered.
Single-connect mode
Single-connect mode is where a Client Add-in for Microsoft Outlook subscriber plays or records
messages by means of a multimedia PC.
SMTP
See Simple Mail Transfer Protocol.
subscriber
A user whose profile is enabled for voice messaging. A subscriber can use both the telephone user
interface and the graphical user interface of Avaya Modular Messaging.
Subscriber Options
An application that allows subscribers to configure their mailboxes using their PCs. Subscribers
can record all personal greetings and prompts, personalize their call handling options, and select
whether to use multimedia or telephone for recording and playing back voice messages.
supervised transfer
A call transfer that occurs when the voicemail system monitors call progress during a transfer. The
transfer is completed only if it will be successful.
switch
See Private Branch Exchange (PBX).
Tag Image File Format (TIFF)
A widely-used file format for storing image data. TIFF format is supported by several image
processing applications.
Telephone answering
Also known as Call Answering. This is the sequence of events that enable the voicemail system to
answer calls on behalf of a subscriber if the line is busy or if the subscriber does not answer.
telephone user interface (TUI)
An interface through which callers and subscribers can access the Avaya Modular Messaging
system via the telephone. The telephone user interface is an automated attendant and voice
messaging system that controls call handling. It greets incoming callers and instructs them on how
to proceed.