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Addressing and networking
November 2004
Avaya Modular Messaging Concepts and
Planning Guide
6-3
The different interfaces of Modular Messaging, such as the telephone user
interface (TUI) and the graphical user interfaces (GUIs) support different
forms of addressing. All these addressing forms are effectively aliases of
either the mailbox number or the e-mail address. Internally, Modular
Messaging always delivers messages to an e-mail address and always
identifies the sender with an e-mail address.
When Modular Messaging sends messages, such as those sent via
SMTP/MIME networking or those sent by the Notify Me feature, the
sender's name and the e-mail address of the sender's Modular Messaging
mailbox appear in the 'from' field of the message. With Modular
Messaging—Exchange and Modular Messaging—Domino, this name and
address are the sender's corporate e-mail identity. With Modular
Messaging—MSS, these are the name and e-mail address for the sender's
Modular Messaging mailbox and, although the name might be the same
as the sender's name for corporate e-mail, the address must be different.
Although Outlook typically displays only names, the address is what is
used when sending replies.
When sending messages to networked systems, and when sending
notification e-mail messages, Modular Messaging uses the customer's
e-mail infrastructure. With Modular Messaging—Exchange and Modular
Messaging—Domino, these messages are sent as e-mails from the
subscriber's e-mail mailbox. With Modular Messaging—MSS, these
messages are sent as standard e-mail SMTP messages from the Modular
Messaging system using the customer's TCP/IP network, but not
necessarily using the customer's e-mail servers.
Other networking considerations for Modular Messaging—MSS
Other networking considerations for Modular Messaging—MSS systems
are:
! The e-mail address for a Modular Messaging subscriber mailbox
by default includes the (internal) DNS name of the MSS server.
This name can be replaced with an e-mail domain alias. For
example, a default e-mail address of
john.smith@mss.internaldomain.company.com can be replaced
by john.smith@voicemail.company.com, where
‘voicemail.company.com’ is an e-mail domain alias. Two or more
Modular Messaging—MSS systems cannot currently be
configured to share the same e-mail domain alias.
! Two Modular Messaging—MSS systems or a Modular
Messaging—MSS and a Message Networking server network
using SMTP and LDAP connections over the customer’s TCP/IP
network. The domain names for the e-mail addresses for the
remote subscribers must either be resolvable by DNS or be
administered in the hosts file of each system (/etc/hosts).