Filter
Top Products
Troubleshooting
Installation and Operation
131
✔ Use Mammoth option. If you are using Exabyte Mammoth
tape drives, make sure that the Use Mammoth configuration
option is set to ON, as described on page 66. Otherwise, the
library will not be able to receive information from the tape
drive. Set the Use Mammoth option to OFF when using the
Eliant 820 tape drives.
➤ Important If you are using Eliant 820 tape
drives, make sure the Use Mammoth option is OFF.
If Use Mammoth is ON, you may not be able to read
or write data.
Problems with library operation
If the library has been successfully operating in the past, but is
now experiencing problems, check the following:
✔ Control mode. Make sure the library is operating in the correct
control mode. The library must be in SCSI Interface mode for
the application software to control CHM motion. See page 67
for instructions.
✔ Security. Make sure that security is set correctly for the
operation you are trying to perform. If security is on, you
cannot perform many operations from the LCD. Security can
be set from the LCD with a password or from SCSI by the
application software. See page 58 for more information.
✔ Door open. Check to make sure that the door is closed and
locked. You can check the Door Closed and Key lock lines on
the System Sensors screen to determine if the door and key
lock sensors are properly working (see page 104).