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Chapter 6 Measures in Abnormalities
III-114
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Description herein is the detection and measures of client program (iSM client) that operate on a personal computer
especially for software fault that may occur during the iSM operation.
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Basically a fault event is described to the user as a message dialog interactively. Individual dialog details are checked
with the iSM client HELP. If you follow these instructions, processing is executed normally.
<Example: A client fails to start when a port number is specified in duplicate.>
If the port number to be used in a client is already used, the iSM client fails to start displaying the [00007-00]
message dialog box. In this case, the iSMmain.ini file in the folder containing the iSM client needs to be edited as
shown below.
[CLIENT]
PORT=8021 ← Specify a port number other than 8021.
1. A value 1 to 65535 can be specified as a port number. If a value outside the range is specified, the system
terminates displaying the error message dialog box.
2. If the iSM client is active, the set value becomes valid after the client starts next time.
3. The iSMmain.ini file contains various settings. If you edit any parameters other than the iSM
client’s port number in the iSMmain.ini file, the operation of the iSM client is not guaranteed. To
prevent this problem, do not change any other parameter settings.
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If the connection with the iSM server fails, the server, not the client, may have the problem. Check the messages, etc.
on the server, and identify the problem. The problem may be also communication abnormalities that are not related to
iSM. The communication status between the iSM server and client should be checked.
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Because the iSM client specifies the information display as its main function, the iSM may rebuild when reconnection
is tried in software fault.