NDA-30103 Revision 4 Page 83
OpenWorX Business Attendant System User Guide Using the Wave File Recording Features
Setting Up Call Recording Wave File Input/Output Devices
Use the following steps to select the wave file input and output devices for
recording and playing back calls.
1. To select the device that will be used to record the calls, click the Change button
beside the Input field in the Call Conversation group box (Figure 6-5). The
Wave Input Device dialog box displays (Figure 6-3).
Figure 6-6 Wave Input Device dialog box
2. To select the device that will be used to play back the wave files of the calls,
click the Change button beside the Output field in the Call Conversation group
box (Figure 6-5). The Wave Output Device dialog box displays (Figure 6-3).
Figure 6-7 Wave Output Device dialog box
3. Select the device that will be used to record and play back the recorded call
wave files from the following options in the drop-down list.
Table 6-3 Wave File Device Options
Option Recording and Play Back Method
Stereo Mic/Speakers
Recording is done from the Mic input and the
recording is played back through the speakers.
To use this device for recording and playing
back wave files, plug a microphone into the
D
term
PC board’s microphone jack and plug in
a speaker to the D
term
PC Board’s SPKR jack.
Phone Voice Channel
Recording is done with the adjunct telephone,
recording over the dial tone. The recording is
played back to the phone.
