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Page 90 NDA-30103 Revision 4
Using the Wave File Recording Features OpenWorX Business Attendant System User Guide
Playing a
Recorded Call
Use the following steps to play a wave file of a recorded call.
1. Select Options > Play back from the Line Status window (Figure 3-1 on page
26). The Play Back dialog box displays (Figure 6-10).
Figure 6-10 Play Back dialog box
2. Select the wave file that you want to play from the Wave Files group box.
To open wave files that are not saved in the default folder, click the Browse
button, then open the desired wave file.
Information about the wave file displays in the Record Information group
box, including the name of the caller or called party, the phone number, the
time of the call, and any notes that the operator entered when saving the
recording.
Figure 6-11 Play Back Controls - Play Back dialog box
3. The Play Back dialog box controls (Figure 6-11) are similar to those on a tape
recorder. Use the play back controls to navigate within and play the wave file:
•Click the Play button to play the wave file.
Fast Forward
Stop
Play
Rewind
Slider Control
Pause