Page 10 NDA-30103 Revision 4
Getting Started OpenWorX Business Attendant System User Guide
Line Status Window
The Line Status window (Figure 2-1) is the main window of the Business
Attendant Client and is used for all of the call processing functions. This window
displays the status of each loop as well as the activity that is taking place on those
loops. The tabs, buttons, and menus on the Line Status window are described in the
following sections.
Figure 2-1 Line Status Window
Menus The Line Status window (Figure 2-1) has five pull-down menus which allow you
to configure and use the Business Attendant Client: Line, Call, Options, Window,
and Help.
Line Menu
Forward
Directs incoming calls for an extension to a different location. You can forward all
calls, forward calls when busy, or forward when no answer.
Set Do-not-disturb
Blocks an extension’s incoming calls so that callers will either hear a reorder tone
or will be routed according to the extension’s call forwarding pattern when they
dial that extension.
Exit
Closes the Business Attendant Client application.
Loop Buttons
Menu Bar
Command
and
Queues Tabs
Source and
Destination
Areas
Status Line
