NDA-30103 Revision 4 Page 21
OpenWorX Business Attendant System User Guide Getting Started
Speed Dials Window
The Speed Dials window (Figure 2-9) contains the speed dial buttons you can use
to quickly dial another party. To associate a number with a speed dial button, drag
an entry from the Directory window onto a speed dial button on the Speed Dials
window. You can also define a speed dial button from General tab on the Business
Attendant Client Options dialog box (Figure 4-1) or by right-clicking on a speed
dial button and choosing Properties from the shortcut menu. (See “Configuring
the Speed Dial Keys” on page 53 for more information.)
Figure 2-9 Speed Dials window
Options Menu
The Speed Dials window contains the Options menu. From the Options menu, you
can change the number of speed dial buttons displayed and clear all the speed dial
buttons.
Speed Dial Buttons
Clicking on these buttons dials the configured number. Right-clicking on a speed
dial button opens a shortcut menu, where you can configure the properties of that
speed dial, as well as dial, forward, or set do-not-disturb for the extension
associated with that speed dial.
About Monitoring
Speed Dials
The Speed Dials window can be configured to monitor the status of the internal
speed dial numbers, if the OpenWorX administrator enabled this option in the
Business Attendant Administrator. Speed dial number monitoring allows
attendants to check the status of an internal extension at a glance. If a number is
monitored, the speed dial button associated with that number will flash when that
number is dialed and turn red when connected. Speed dial monitoring is configured
in the Client Setup options in the Business Attendant Administrator application.
(Refer to the Business Attendant Administration Guide for more information.)
Menu
Speed Dial
buttons
