Page 96 NDA-30103 Revision 4
Error Messages OpenWorX Business Attendant System User Guide
The local workstation is not a valid
workstation. Have someone with administrator
rights set up this workstation in the database.
• The Business Attendant
Client’s workstation was not
entered in the Database using
the Business Attendant
Administrator application.
Contact the Administrator to
set up the workstation.
The make call attempt failed. Please try again. • Call processing error Try again and check the
OAI.log file on the
OpenWorX Server for
detailed error information.
The values for New password and Verify
password do not match
• The user entered an incorrect
password while attempting to
change the password.
Re-enter the old password
and the new password
correctly when prompted.
There was an error initializing the Windows
Sockets interface.
• The TCP/IP socket failed to
initialize.
Reboot system and try again.
If the problem persists,
contact support
Toggle source/dest failed. Please try again. • Call processing error Try again and check the
OAI.log file on the
OpenWorX Server for
detailed error information.
Transfer failed, please try again. • Call processing error Try again and check the
OAI.log file on the
OpenWorX Server for
detailed error information.
Transfer failed, the dialed extension is
probably busy.
• Call processing error Try again. If the destination
is busy, try transferring to a
different extension or
transfer to the extension's
voice mail. If this fails,
check the OAI.log file on the
OpenWorX Server for
detailed error information.
Transfer failed, the dialed extension was an
orbit number.
• The attendant dialed an orbit
number while attempting a
transfer.
Attendants cannot transfer a
call to a call parked on an
orbit number.
Transfer to voice mail failed. Reconnecting
call...
• Call processing error Try again and check the
OAI.log file on the
OpenWorX Server for
detailed error information.
Table 6-6 Business Attendant Client Error Messages
Message Cause Action
