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Table 24. Symptom-to-FRU index for DS4500 (continued)
Problem Action/FRU
The Storage Manager client
Enterprise Management
window sees each storage
subsystem controller as an
independent storage
subsystem.
No drives are present in the storage expansion
enclosures or there are not any storage expansion
enclosures attached to the DS4500 subsystem. Ensure
that at least one drive is present in the storage subsystem so
that it can be configured properly.
One controller was replaced incorrectly. The controller
firmware versions probably failed to synchronize
correctly. To recover, perform the following steps:
1. Remove and reinsert the controller blade.
2. Wait 5 minutes.
3. Delete the controller entry with the incorrect firmware
version from the DS4000 Storage Manager Enterprise
Management window.
4. Add the controller back to the DS4000 Storage Manager
Enterprise Management window using the Add Device
menu option in the Enterprise Management window.
5. If the Storage Manager client Enterprise Management
window still shows each storage subsystem controller as
an independent storage subsystem or a partially
managed device, repeat this procedure. If the problem
still persists, contact IBM support.
Parts listing
Figure 111 and the following table provide a parts listing for the DS4500 Storage
Subsystem.
Index DS4500 storage subsystem FRU
1 175-Watt Power Supply 01K6743
10
2
5
6
7
8
9
3
4
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1
Figure 111. DS4500 Storage Subsystem parts listing
Chapter 6. Hardware maintenance 165