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90
RQT8346
Troubleshooting guide
TV Guide On Screen
®
system (Continued) Page
Play
Two stations are received on
certain channels; morning and
evening programs differ.
≥Such situations occur more frequently on cable TV. “Split” channels occur when the cable
provider may not have an adequate number of open channels and chooses to switch the
channel line to better suit the subscribers’ viewing habits. When a “Split” channel occurs,
program data for only one channel is usually provided.
—
Cable box/satellite receiver
doesn’t change channels with TV
Guide On Screen
®
system.
≥The incorrect cable box/satellite receiver brand code was selected during the initial setup.
Select “Change system settings” menu and verify the data entered during initial setup. If the
setting is wrong, set up the TV Guide On Screen
®
system again.
≥The user has incorrectly connected or positioned the IR Blaster. Please reconnect or
reposition it. Select “Change system settings” menu and verify the data entered during initial
setup.
≥The cable box/satellite receiver has no remote capability and is incompatible. Consult your
service provider.
≥The user has an “after market” brand cable box/other than DirecTV receiver, which may be
incompatible. Consult your service provider.
38
17, 38
—
—
Cannot record a program. The
screen remains snowy or blue.
If you do not connect a cable box and a satellite receiver
≥The unit hooked up incorrectly. Please reconnect it, or contact the cable company for proper
wiring procedure.
≥The user selected the incorrect channel-lineup. Select “Change system settings” menu and
verify the data entered during initial setup. If the setting is wrong, set up the TV Guide On
Screen
®
system again.
If you connect a cable box and/or a satellite receiver
≥The unit is not set to the correct output channel. Select “Change system settings” menu and
verify the data entered during initial setup. If the setting is wrong, redo the setup correctly
choosing 03, 04 or the output channel set by your cable system.
≥The cable box or the satellite receiver was left OFF. The user should always leave the cable
box or the satellite receiver turned on and the unit turned off (when not in use).
16–18
38
38
—
The SCHEDULE screen only
shows the channel number of the
program instead of the program
name.
≥The time slot and channel for the scheduled program may not have yet received program
listings information. Once updated information is received the program name will appear in the
SCHEDULE screen.
≥If you set a scheduled recording manually, which does not display the program name.
—
—
Play fails to start even when
[1, PLAY] is pressed.
Play starts but then stops
immediately.
≥Insert the disc correctly with the label facing up.
≥The disc is dirty.
≥You tried to play a blank disc or disc unplayable on this unit.
≥You may be able to copy a “One time only recording” title that was recorded to DVD-RAM
using a different Panasonic DVD Recorder to this unit’s HDD, but play is not possible due to
copyright protection.
≥When recording to DVD-RAM using EP (8H) mode, play may not be possible on DVD players
that are compatible with DVD-RAM. In this case use EP (6H) mode.
≥You cannot play discs during DV camcorder recording.
≥If playing DivX VOD content, refer to the homepage where you purchased it. (DivX)
12
11
5–7
—
75
—
44
Audio and video momentarily
pause.
≥This occurs between playlist chapters.
≥This occurs between chapters and with partially deleted titles on +RW, finalized DVD-R,
DVD-R DL, DVD-RW (DVD-Video format), +R, and +R DL that have been copied using the
high-speed mode.
≥This occurs as scenes change during Quick View.
≥When playing a title recorded on both layers of a DVD-R DL or +R DL, video and audio may
momentarily cut out when the unit is switching layers.
—
—
—
—
DVD-Video is not played. ≥You have set a ratings level to limit DVD-Video play. Change this setting. 75
Alternative soundtrack and
subtitles cannot be selected.
≥The languages are not recorded on the disc.
≥You may not be able to use the on-screen menus to change the soundtrack and subtitles on
some discs. Use the disc’s menus to make changes.
—
41
No subtitles. ≥When progressive output is on, closed captions cannot be displayed.
≥Subtitles are not recorded on the disc.
≥Turn the subtitles on. Set “Subtitle” on the on-screen menu to “On”.
—
—
46
Angle cannot be changed. ≥Angles can only be changed during scenes where different angles are recorded. —
You have forgotten your ratings
password.
You want to cancel the ratings
level.
≥The ratings level returns to the factory preset. While the disc tray is open, press
[DRIVE SELECT] to select DVD drive then press and hold [¥, REC] and [1] on the main unit
at the same time for 5 or more seconds (“INIT” will appear on the unit’s display).
—
Quick View does not work. ≥This does not work when audio is other than Dolby Digital.
≥This does not work when recording is in XP or FR mode.
—
—
The resume play function does
not work.
≥Memorized positions are canceled when
- press [∫, STOP] several times.
- open the disc tray (except [HDD]).
- [DVD-A] [CD] [VCD] [SD] turn off the power.
- a recording or scheduled recording was executed.
—
It takes time before play starts. ≥It will take a little time for DivX videos to start playing. (DivX) —
Picture stops. ≥Picture may stop if the DivX files are greater than 2 GB. (DivX) —
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