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Troubleshooting
Tracing SANsurfer FC HBA Manager and Agent Activity (Debug)
7-14 SN0054651-00 F
S
Alternate Macintosh procedure:
1. Go to the SANsurfer installation folder.
2. Type the following command and then press ENTER:
./qlremote -v
3. Verify that the appropriate network protocol is running.
Tracing SANsurfer FC HBA Manager and Agent
Activity (Debug)
Additional information may be required to help troubleshoot SANsurfer FC HBA
Manager problems. After you enable the debug feature following the steps in this
section, attempt to reproduce the problem to capture the SANsurfer FC HBA
Manager and agent activity.
Use the following procedures to trace SANsurfer FC HBA Manager user interface
and agent activity (debug), as directed by your authorized service provider.
This section provides procedures for:
“Tracing SANsurfer FC HBA Manager User Interface Activity” on page 7-14
“Exporting or Saving Agent Activity Logs” on page 7-19
Tracing SANsurfer FC HBA Manager User Interface Activity
To trace SANsurfer FC HBA Manager user interface activity:
1. Edit the local.properties file, which is located where SANsurfer is
installed. Change the following properties: (See Figure 7-2.)
node.trace.level=900
node.trace.output.setlevelonly=false