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Troubleshooting
Verifying that qlremote is Installed and Running
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To verify that the adapter driver is installed on Solaris SPARC/x86:
1. Type the following command and then press ENTER:
modinfo | grep qla
2. The entries, if they appear, are the installed QLogic adapter drivers.
Verifying that qlremote is Installed and Running
Several problems in SANsurfer FC HBA Manager can be a result of the qlremote
agent not being installed, loaded, or running. To determine if qlremote is installed
and running, follow the procedure for your operating system.
To verify that qlremote is installed and running on Windows:
1. Open the Computer Management/Services window (Figure 7-1).
2. Verify that the QLogic Management Suite Java agent service
(QLManagementAgentJava) is running.
Figure 7-1 Windows: Services
NOTE:
On Windows and Linux, you can update the qlremote agent using SANsurfer
FC HBA Manager. See “Updating the qlremote Agent” in the help system.