Filter
Top Products
Chapter 7 Troubleshooting
7.2 Required Information for Inquiries
ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-
85
Copyright 2012 FUJITSU LIMITED P3AM-5512-03ENZ0
7.2 Required Information for Inquiries
Before contacting your maintenance engineer when trouble occurs, prepare the following information:
For details on the maintenance service, refer to "6.4 Maintenance Service" (page 79)
.
● The model name and the serial number of the ETERNUS DX Disk storage system
This information can be checked by using ETERNUS Web GUI, ETERNUS CLI, or the label
on the front of the ETERNUS DX Disk storage system.
Device ID label
MODEL. ETxxxxx
SERIAL. xxxxxxxxxx
Model name
Serial number
ETERNUS Web GUI screen
Model name - Serial number
CLI> show enclosure-status
Enclosure View
Name [ETERNUS DX60 S2]
Model Upgrade Status [Not Possible]
Model Name [ETxxxxx]
Serial Number [xxxxxxxxxx]
:
ETERNUS CLI ("show enclosure-status" command)
Model name
Serial number