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58 Chapter 6 Tips and Troubleshooting
If songs or data download more slowly over USB 2.0
 If you download a large number of songs or amount of data using USB 2.0 and the
iPod battery is low, iPod will go into power-saving mode. Downloading speeds will
slow down considerably.
 If you want to download at higher speeds, you can stop the download and keep the
iPod connected so that it can recharge, or connect it to the optional iPod USB 2.0
Power Adapter. Let iPod charge for about an hour, and then resume downloading
music.
If you can’t download a song or other item to iPod
The song may have been encoded in a format that iPod doesn’t support. The following
audio file formats are supported by iPod. These include formats for audiobooks and
podcasting:
 AAC (M4A, M4B, M4P) (up to 320 Kbps)
 Apple Lossless (a high-quality compressed format)
 MP3 (up to 320 Kbps)
 MP3 Variable Bit Rate (VBR)
 WAV
 AA (audible.com spoken word, formats 2, 3, and 4)
 AIFF
A song encoded using Apple Lossless format has full CD-quality sound, but takes up
only about half the amount of space as a song encoded using AIFF or WAV format. The
same song encoded in AAC or MP3 format takes up even less space. When you import
music from a CD using iTunes, it is converted to AAC format by default.
Using iTunes for Windows, you can convert nonprotected WMA files to AAC or MP3
format. This can be useful if you have a library of music encoded in WMA format.
iPod does not support WMA, MPEG Layer 1, MPEG Layer 2 audio files, or audible.com
format 1.
If you have a song in iTunes that isn’t supported by iPod, you can convert it to a format
iPod supports. For more information, see iTunes and Music Store Help.
If you accidentally set iPod to use a language you don’t understand
You can reset the language.
1 Press and hold Menu until the main menu appears.
2 Choose the fifth menu item (Settings).
3 Choose the last menu item (Reset All Settings).
4 Choose the second menu item (Reset) and select a language.
Other iPod settings, such as song repeat, are also reset.