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Chapter 6 Tips and Troubleshooting 61
If you lock iPod screen and can’t unlock it
Normally, if you can connect iPod to the computer it is authorized to work with, iPod
automatically unlocks. If the computer authorized to work with iPod is unavailable, you
can connect iPod to another computer and use iTunes to restore iPod software. See the
next section for more information.
If you want to change the screen lock combination and you can’t remember the
current combination, you must restore the iPod software and then set a new
Updating and Restoring iPod Software
You can use iTunes to update or restore iPod software. It is recommended that you
update iPod to use the latest software. You can also restore the software, which puts
iPod back to its original state.
Â If you choose to update, the software is updated, but your settings and songs are not
Â If you choose to restore, all data is erased from iPod, including songs, videos, files,
contacts, photos, calendar information, and any other data. All iPod settings are
restored to their original state.
To update or restore iPod:
1 Make sure you have an Internet connection and have installed the latest version of
iTunes from www.apple.com/ipod/start.
2 Connect iPod to your computer.
3 In iTunes, select iPod in the Source pane and click the Summary tab.
The Version section tells you whether iPod is up to date or needs a newer version of the
4 Click Update to install the latest version of the software.
5 If necessary, click Restore to restore iPod to its original settings (this erases all data from
iPod). Follow the onscreen instructions to complete the restore process.