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Symptoms Possible cause / remedy
Navigation
Display shows “Please insert map CD”. The map CD is required for some functions in navigation mode.
• Insert the C-IQ map CD into the radio CD drive with the label facing upwards.
The number of satellites in the “GPS/Compass”
information menu is 0.
• Ensure that the GPS antenna is not being obstructed by any objects.
• Move the vehicle outdoors if you are in a garage, a car park or a tunnel.
The directions cannot be heard or are very
quiet.
• Press the Info button and set the required Nav volume.
Guidance is not accurate. An inaccuracy of approx. 30 m is within the tolerance limits.
• Please contact your authorised dealer if greater inaccuracies frequently
occur.
The displayed distance to the turning point is calculated to the centre of the
junction (especially for extended junctions and main road exits).
Displayed position does not correspond to
actual vehicle position.
Bad GPS reception for an extended period (e.g. as a result of poor reception
conditions). The position is corrected automatically when adequate GPS
reception returns.
• If necessary wait a few minutes.,
Directions do not correspond to the actual
traffic conditions.
It is possible that the car position calculated by the navigation system is
incorrect at this instant.
The routing may have been changed and does not correspond with the
information stored on the map CD.
The time in the “GPS/Compass” information
menu is incorrect.
• Set the correct time zone in the “INITIALISATION - CLOCK SETTINGS” menu.
Estimated time of arrival displayed on the
guidance screen is incorrect.
• Check the time zone in the “INITIALISATION - CLOCK SETTINGS” menu
(if GPS clock is set).
C-IQ
During guidance, no traffic information is
displayed, even though the selected radio
station is transmitting TMC data.
You do not have a C-IQ Traffic info product activated.
• Contact C-IQ service to activate C-IQ Traffic info contents.
No more directions shortly after crossing the
border. Only the direction arrow is appearing in
the guidance screen.
You are travelling in a country for which you do not have activated C-IQ map
contents.
• Contact C-IQ Service to activate map data for the required country.
Display shows “Please insert correct CD”. • Check that you have inserted a map CD which contains C-IQ data. Map CDs
without C-IQ will not be accepted by the system.
For more information, please contact the service department or your dealer.
Subject to technical modifications and errors.
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