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Troubleshooting
Playback sound from the
computer is low./No sound is
emitted from the computer.
• No sound board is installed.
• No speaker is built-in or connected to the computer.
• The volume of the sound is turned down.
• Turn up the volume on the computer. (Refer to the instruction
manual of the computer.)
• The volume of WAV files can be changed and saved using the
“Increase Volume” feature of the Microsoft Sound Recorder.
Stored files cannot be played
back or edited.
• You cannot play back files whose file format the Sound Organizer
software does not support. Depending on the file format, you
cannot use part of editorial features of the software. Refer to the
help files of the Sound Organizer software.
The counter or slider moves
incorrectly, or noise is heard.
• This happens when you play back files that you divided. Store a
file on your computer first*, and then add it to the IC recorder.
(*Select the saving file format that suits the IC recorder you use.)
Operation is slow when there
are many files.
• When the total number of files increases, the operation becomes
slower, regardless of the length of the recording time.
Display does not work
during saving, adding, or
deleting of files.
• It takes a longer time to copy or delete long files. Wait until the
copying is finished. After completing operations, the display
works normally.
The software ‘hangs’ when
the Sound Organizer
software starts up.
• Do not disconnect the connector of the IC recorder while the
computer is communicating with the IC recorder. Otherwise the
computer operations become unstable or the data inside the IC
recorder may be damaged.
• There may be conflict between the software and other driver or
application.
Symptom Cause/Remedy