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If trouble occurs
If trouble occurs
Before submitting this unit for repair, try using the following guidance to solve the problem. If the
problem persists, consult with your Sony dealer or Sony service facilities.
Power supply
Displaying images
If you experience one of the following problems, check the table below: “No images are displayed
while this unit is turned on,” “Unable to set the operation screen” or “Printing does not start even
though the printer is turned on.”
Symptom Check item Cause/Solutions
The power cannot
be turned on.
• Is the power plug inserted
properly?
c Insert the power plug properly.
Symptom Check item Cause/Solutions
No images are
displayed on the
screen.
• Is a memory card inserted
properly?
c Insert a memory card properly. (.page
25)
• Does the memory card
contain images saved with a
digital camera or other
device?
c Insert a memory card containing images.
c Check the file formats that can be
displayed. (.page 103)
• Is the file format compatible
with DCF?
c A file that is not compatible with DCF
may not be able to be displayed with this
unit, even if it can be displayed with a
computer.
• Is this unit in clock and
calendar display mode?
c Set this unit to other than clock and
calendar display mode. (.page 26)
Images are not
displayed in the
order of shooting
date.
• Were these images saved
from a computer?
• Were these images edited on
a computer?
c The information on the shooting date may
be changed or lost when you edit or save
an image file on a computer.
Continued