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TROUBLESHOOTING GUIDE
SYMPTOM
No picture.
No sound.
The playback picture is poor.
“ ” appears on the TV screen.
No start play.
The operation or display is not normal.
The remote control does not work
properly.
POSSIBLE CAUSE
No disc is loaded.
An unplayable disc is loaded.
The TV is not set to receive signal from the unit.
No video connection.
No audio connections.
An unplayable disc is loaded.
The selected function does not operate on the disc
now.
No disc is loaded.
An unplayable disc is loaded.
The disc is loaded with the label side down.
The disc is dirty.
“Parental” is set.
The unit must be reset.
The batteries in the remote control are weak, or
installed incorrectly.
The remote control is not aimed at the remote
sensor window.
CORRECTIVE ACTION
Load a disc.
Load a playable disc. (Check the disc logo, type,
colour system and regional code.)
Select the correct input function on the TV.
Connect the video lead to the appropriate socket.
Connect the audio leads to the appropriate sockets.
Load a playable disc. (Check the disc logo, type,
colour system and regional code.)
The feature or action cannot be completed at this time
because:
- The feature is not available at the moment.
- The DVD software restricts it.
- The DVD software does not support the feature
(e.g., angles).
Load a disc.
Load a playable disc. (Check the disc logo, type,
colour system and regional code.)
Load the disc on the disc tray correctly.
Clean the disc or replace it.
Cancel the parental lock function or change the
rating level. Reset it after play.
1. Disconnect the mains lead.
2. Reconnect the mains lead.
3. Resume operation.
Check the battery polarity (+ or –).
Replace the batteries.
Aim the remote control at the remote sensor
window.
If you have followed the instructions and are having difficulty operation the unit, locate the SYMPTOM in the left column below. Check the corresponding
POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.