NEC IS016-5E Portable Media Storage User Manual


 
Chapter 2 Operation and Maintenance
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ReplicationControl outputs error contents to the standard output, standard error output, event log,
command trace, or operation trace when an error has occurred.
The standard output, standard error output, event log, or command trace records the messages described
in the “Messages Handbook”. Take necessary actions depending on the message.
The command trace is output in the folder iSMrpl\etc under the folder where ReplicationControl has
been installed (\Program Files\NEC\iSMrpl\etc\ by default) with a file name beginning with
“iSM_Log”. Check the contents using a text editor.
The operation trace records the messages output to the standard output, standard error output, event log,
or command trace and the detailed internal information. If a fault occurs and you want to request the
provider to investigate the fault, you must collect the operation trace. For details of how to collect
information when a fault occurs, refer to 2.2.7, “Information Gathering in the Event of a Fault”.
(1) Abnormal End of iSMrc_umount Command
If a program running on server is referring to a volume concerned, the command outputs the
following message and terminates abnormally.
iSM13609: Access of specified disk was refused.
For obtaining a static point in file system, the program in question must be researched and halt of
the program must be specified in operation procedures.
* For researching an application that accesses to the drive, Sysinternals’s free software is useful.
Refer to descriptions about unmounting Chapter 3 “Notes” also.
If iSMrc_umount still terminates abnormally after halting all applications and services accessing
to a disk in question, take the following actions:
- When iSMrc_umount command terminates abnormally on business server -
Step 1. Terminate application (business server)
Halt applications and services with programs running on server, that are referring to a volume
concerned. After verifying halt of applications and services, execute iSMrc_umount again. If
iSMrc_umount terminates normally, execution of the following processes is not required.
If the command still terminates abnormally after this process, take the following step.
Step 2. 60-second waiting (business server)
If MV unmounting failed wait for 60 seconds.
If it is separated in the 60-second wait time, files smaller than 600 byte and files being updated
may not be reflected on RV. If separation was executed without unmounting, execute CHKDSK
/F upon mounting on RV.
This process allows separation without unmounting.